![]() It sounds like there is no audio on the other end. If this troubleshooting guide helped, you might also want to read AirPods Mic Not Working? Try These 6 Tips and iPhone Calls Failed Repeatedly? Here’s How to Fix It. 1 Answer Sorted by: 1 If the audio is not sent there is nothing you can do. Now that FaceTime is working, why not try out new ways to enjoy FaceTiming with your friends and family using SharePlay or upgrade your FaceTime experience with Wide Spectrum Audio? With just a few steps, your FaceTime chats should be working smoothly again! Sometimes the simplest fixes make the biggest difference. Open the System Settings app in the Dock or from the Apple icon in the menu bar, then click Sound in the sidebar. Why is FaceTime video not working? A poor internet connection, accidentally turning the camera off by tapping the camera icon, and having another app using the camera at the same time can all cause FaceTime video to not work. Why can't I Facetime someone but I can call them? The two most common reasons for being able to call a person but not FaceTime them is that they don’t have FaceTime or one of you is not connected to the internet via Wi-Fi or cellular data. ![]() ![]() Verify with that person they have the FaceTime app on their iPhone and that it is enabled. If it happens repeatedly, make sure that you have their phone number and email address entered correctly. ![]() Why is FaceTime not working for one person? If this is a one-time thing, they may just have a Focus Mode enabled or be on another call. ![]()
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